Warranty and post-warranty service

Technological lines are operated mainly in difficult conditions: the equipment is subjected to intense loads for a long time. Under the influence of negative conditions and violations of technological processes, improper operation, the inclusion of untrained personnel in the work, exceeding permissible loads, as well as due to premature wear of parts, breakdowns of important aggregates and components of equipment occur.

This leads to disruptions, downtime, and disruption of technological processes. Regular warranty maintenance of the equipment will help to avoid unpleasant consequences.

The engineering and service department of Globalprodservice provides warranty maintenance of equipment, technological lines, including free repair, configuration, troubleshooting, and equipment replacement.

Post-warranty maintenance occurs after the expiration of the warranty period and includes further technical support of the equipment. After the end of the warranty period, you can count on the help of our customer service, which will always help to eliminate the problems that have arisen, making the operation of the equipment comfortable and convenient.

The warranty service includes:

Pre-sale maintenance of equipment before commissioning.
Conducting training and familiarization of personnel with the rules of safe use of equipment.
Carrying out the maintenance prescribed by the regulations.
Carrying out repair work during the warranty and post-warranty periods, if necessary.
Supply of original spare parts
Consulting and instructing the customer's personnel on issues related to the operation and maintenance of equipment.

The advantages of warranty and post-warranty service for the Customer:

It helps to increase the reliability of the equipment and, as a result, eliminates downtime.
It eliminates many organizational and technical difficulties that inevitably arise during the installation of new equipment unfamiliar to the staff.
Saves financial resources.
The operability of the equipment is restored.
The maintenance staff acquires additional experience and skills in managing complex equipment.

Maintenance and restoration of equipment operability in case of its failure are carried out by service specialists during the entire warranty period and after its expiration.